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Eastern Adjustment
Average rating:  
 22 reviews
 by C. McGibbon
Insurance Adjuster

On September 19, 2022, I received a call from one of my tenants informing me that there had been a fire at my rental property. There was significant damage to the property but thank God no one was injured or killed. After seeing the devastation, I was unsure whether my insurance would cover the loss, and I didn't know whom to trust among the several individuals who offered their services.

In the aftermath of things settling down, I was approached by Mr. Steve Johnson of Eastern Adjustment Group, LLP. I was very impressed with his knowledge of the insurance business, how claims work, and the difference between insurance adjusters and public adjusters (who advocate primarily on behalf of the client). He was friendly, forthright, and very knowledgeable. The fact that he did not try to sell me anything made me feel comfortable speaking with him. During his presentation, he presented cases he had settled and the noticeable differences in claim amounts offered by insurance companies. It was a great decision to hire him on the spot. I am pleased to recommend Mr. Johnson as a true professional and a man of his word. You won't be disappointed.

 by Shana Danielle McKoy

Mr. Steven Johnson & Mr. Maurice Whitaker are THE BOMB!!!!! To say they both went above and beyond for me is an understatement. They both were very professional and personable all at the same time. Any questions or concerns that I had was answered in a timely manner. When the renter's insurance company I had tried to railroad me, Steven & Maurice stepped in and made it happen. I am beyond gratetful for these two young men. I can't thank them enough. If ever needed in the future, I will definitely choose Eastern Adjustment Group to represent me and I strongly recommend to others. Steven and Maurice........THANK YOU, THANK YOU, THANK YOU!!!!!!!

 by Shana McKoy

Mr. Johnson & Mr. Whitaker are the best. They both worked diligently to obtain what I was owed by my insurance company despite the obstacles that was presented to them. Their professionalism was outstanding to say the least. I can't thank them enough!!!! I would definitely use this company again if needed and I would HIGHLY recommend them to others.

Mr. Steven Johnson & Mr. Maurice Whitaker.......THANK YOU, THANK YOU, THANK YOU!!!!!!

 by Akia

Stevlan Johnson at Eastern Adjustment Group for your professionalism and true expertise. You put me at ease and lessened my stress and made this process so smooth regarding this plumbing nightmare ! Thanks for everything !!

 by Shantel Powell
Awesome hassle Free

Thank you Steve for everything ! Steve made my claim so hassle free answered all my questions and explained everything to me. I am a first time homeowner and I didn’t understand anything about the homeowners insurance policy that my grandfather purchased on my home. But Steve looked over my policy and explained everything in detail told me what steps to expect and he got the job done hassle free. I will definitely recommend him to others and if I need him again I will definitely call him again! Thanks again Steve.

 by stacey irlan
True Professional

Thank you so much Steve Johnson for your true professional expertise during my time of need. It is because of you my anxiety lessened and I could leave everything in your hands during this time of devastation. You truly kept me up to date with everything. I recommend Eastern Adjustment Group-Steve Johnson to help you in your time of need.

 by Conchetta Savage

Thank you Mr. Stevland Johnson at Eastern Adjustment Group for your professionalism, your prompt attention and dedication to making your customer (me) feel at ease during a chaotic time. I recommend Eastern Adjustment to anyone who may have damage to their home or business. Thank you for everything!

 by Rob Coursey
An adjuster that will work for you!

Steve has been a godsend! My rental property had a significant fire, a six-figure loss, not to mention I live more than 2 hours from this property. Steve handled my claim from the beginning by working with my insurance company and keeping me up to speed at every turn. Not only did he work with the insurance company, but he also helped me find a contractor that got the work done fast and didn't rip me off. You can trust that if Steve is working on your claim you WILL get white glove service and your home will be in great hands. I would recommend Steve and Eastern Adjustment Group to anyone in need! Thank you!

 by Christopher Smith

They did a excellent job. I was more than satisfied. Steve was extremely down to earth and friendly. Great communication and the results exceeded my expectations.

 by Rob C
Eastern Adjustment and Steve Johnson will take great care of you!

I would personally recommend Eastern Adjustment Group and Steve Johnson's services to anyone in need. In my situation, I have a rental property and my tenant caused a significant fire (six figures in damage). Steve worked with my insurance company and I never had to pic up the phone once. He made sure that I got much much more than what the insurance company initially offered and even helped expedite the repairs. Initially I was scared about how all of this would work out, but I can say that he made this process very easy for me and I would recommend his services to anyone in need! Thank you Steve for all of your hard work!

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